Privacy policy

Sharing

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can divulge the identity of our customers.
We share customer information only as described below:

• With subsidiaries or associated companies of Tourist Visa Australia that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Notice.
• Agents: We may employ other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, fulfilling orders, analysing data, and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Promotional Offers: Sometimes we send offers to selected groups of Tourist Visa Australia customers on behalf of other businesses. When we do this, we do not give that business your name and address.
• Business Transfers: As we continue to develop our business, we might sell or buy businesses or subsidiaries. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Tourist Visa Australia , or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of Tourist Visa Australia and Others: We release account and other personal information when collection is required by law or when the information is necessary for the establishment, exercise or defence of a legal claim.

Tourist Visa Australia may use and disclose the Customer's (and if applicable, Applicant's) personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Act. In general, Tourist Visa Australia will disclose the Customer's personal information with expressed or implied consent for the following purposes:

• to conduct their business, including billing and account management;
• to provide and market their Services;
• to communicate with the Customer;
• to comply with their legal obligations; and
• to help them manage and improve their Services

Tourist Visa Australia may disclose the customer's personal or sensitive information (as defined in the Privacy Act):

• to regulatory authorities;
• where the law requires us to do so; and
• where the customer consents for us to do so

Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Our customer information is stored in high capacity servers located in a state-of-the-art data centre, which boasts the following security measures:

• Security Guards are on duty to monitor all access points to the building.
• Security cameras continually monitor the entire facility.
• Monitored alarms on all ingress points.
• Card access technology tracks and records all door entry and exit transactions.
• All visitors are required to be identified with Photographic Identification, and are escorted by staff at all times.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.